{"id":1246,"date":"2021-11-29T11:29:08","date_gmt":"2021-11-29T16:29:08","guid":{"rendered":"https:\/\/laboratoiretextile.ca\/?page_id=1246"},"modified":"2024-12-18T12:02:28","modified_gmt":"2024-12-18T17:02:28","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/laboratoiretextile.ca\/en\/livraison-et-retour\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e555385e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Delivery times<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Depending on the carrier, delivery times may vary.<\/li>\n\n\n\n<li>We will send you your tracking number as soon as your order has been shipped.<\/li>\n\n\n\n<li>Please make sure that the delivery address you have given us is correct. Once your package is shipped, we cannot be held responsible for any shipping errors or lost packages. <\/li>\n\n\n\n<li>To notify us of any error in the delivery address, contact us as soon as possible by e-mail at the following address <a href=\"mailto:info@laboratoiretextile.com\">info@laboratoiretextile.com<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e555385e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Shipping price<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery is free throughout Canada and the United States for orders over $200 at regular rate. <\/li>\n\n\n\n<li>For international shipments, contact us at <a href=\"mailto:info@laboratoiretextile.ca\">info@laboratoiretextile.ca<\/a> to get an estimate of shipping costs.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-47e5a185 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Custom<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Local import duties and customs fees upon arrival of the goods in your country are beyond our control and at your expense.<\/li>\n\n\n\n<li>We also cannot be held responsible for unusual delays in customs processing.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-47e5a185 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Cancellation of an order<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To cancel an order and obtain a refund, contact us within 24 hours of your purchase. After this period, your order is no longer refundable.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-47e5a185 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Returns&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We make each product to order for you with the greatest care. This is why we invite you to contact us if you need further clarification before making your purchase. <\/li>\n\n\n\n<li>If your luminaire does not bring you complete satisfaction, contact us within 14 days at  <a href=\"mailto:info@laboratoiretextile.ca\">info@laboratoiretextile.ca<\/a><\/li>\n\n\n\n<li>If your light fixture is defective or damaged, it will be replaced free of charge. <\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-47e5a185 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-quicksand-font-family has-medium-font-size\"><strong>Sales<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products on sale, on clearance or at reduced prices are neither exchangeable nor refundable.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:72.5vw\">\n<div class=\"wp-block-cover\" style=\"padding-top:30px;padding-bottom:30px;min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-foreground-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-c42334c2 wp-block-group-is-layout-constrained\" style=\"padding-right:30px;padding-left:30px\">\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"46\" class=\"wp-image-3892\" style=\"width: 40px;\" src=\"https:\/\/laboratoiretextile.ca\/wp-content\/uploads\/2024\/12\/Laboratoire_Textile-White-Logo.png\" alt=\"Laboratoire Textile - Logo blanc\" srcset=\"https:\/\/laboratoiretextile.ca\/wp-content\/uploads\/2024\/12\/Laboratoire_Textile-White-Logo.png 130w, https:\/\/laboratoiretextile.ca\/wp-content\/uploads\/2024\/12\/Laboratoire_Textile-White-Logo-10x12.png 10w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>Plus de questions ?<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-quicksand-font-family\">ON VOUS \u00c9CLAIRE<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-foreground-color has-background-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/laboratoiretextile.ca\/en\/faq\/\">Consulter notre FAQ<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>D\u00e9lais de livraison Tarifs d&rsquo;exp\u00e9dition Douane Annulation d&rsquo;une commande Retours&nbsp; Soldes<\/p>","protected":false},"author":1,"featured_media":3688,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"page-background-image","meta":{"iawp_total_views":35,"footnotes":""},"class_list":["post-1246","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraison et retour - Laboratoire Textile<\/title>\n<meta name=\"description\" content=\"Commander sur laboratoiretextile.ca, c&#039;est commander chez un atelier-artisan. 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